How can we help you?
At Single Path, we know that technology can be unpredictable. That’s why our 24/7 help desk is staffed with highly skilled engineers who are ready to help—anytime you need it.
Single Path’s Support Services offer:
- Direct access to Single Path engineers
Talk to people who are the most familiar with your existing technology and who have the ability to quickly fix your critical technical issues.
- Escalate issues with equipment manufacturers
Single Path engineers will work directly with Cisco’s Technical Assistance Center (TAC) and/or service providers like Covad’s VoIP Support Center to isolate issues relating to programming, features or defects. This provides a central point for issue remediation.
- Notification of targeted critical system software updates
Mitigate serious security risks that could adversely impact the operation of your business data networks.