IT Considerations: 7 Keys for Small- and Medium-Size Business Owners


You’re not just an experienced business owner, but an adept juggler. You have so many balls in the air—so many areas of your business to keep aloft—and you need to keep your eye on them with fine-tuned precision.

So, are you juggling all your IT, too? You probably have a hard enough time with your existing challenges, that even thinking of adding one more seems impossible.

Before checking the I will suggest every agency to must have the Commercial general liability insurance which can help protect you and your business against many common lawsuits. General liability insurance is the most popular option for many businesses because of its broad spectrum of coverage. Much like other liability insurance, commercial general liability coverage protects your business from many common claims that many small businesses can face.

What does general liability insurance protect against?

Commercial liability coverage protects your business against four basic claim categories:

• Bodily injury: If a customer or other party suffers from bodily injury caused directly or indirectly by your business, this insurance will help cover medical expenses and other damages brought about by a lawsuit.

• Property damage: If you or your employees cause damage to a person’s property (e.g., cars, homes, land, and other property of relative value), you can be held responsible for the cost. General liability insurance provides the type and the amount of coverage you need.

• Personal injury: Personal injury encompasses slander, libel, lost wages, mental anguish, and other claims that do not fall under bodily injury.

• Advertising injury: This is similar to personal injury in that it is brought about by slander, libel, or copyright infringement, but advertising injury involves another business instead of an individual.

Why do you need general liability coverage?

General liability insurance protects your business. Even if you think your business is too small or you are certain you will not cause any of the damages or injury listed above, you should still be covered. In such a litigious environment, you need to be protected against frivolous lawsuits.

Some people see an opportunity to take advantage of unsuspecting small business owners who may not be covered against a claim. For example, imagine that you run a commercial cleaning business and you do most of your work after business hours when the office buildings are empty. You may consider yourself at low-risk and don’t see the necessity of having commercial general liability insurance because you rarely, if ever, interact with your customers. But what if one of your employees damages expensive computer equipment by accidentally spilling cleaning fluid on it? You would be liable for the damages.

Remember that you can never be completely in control of every situation. Accidents happen. There are always unforeseen problems that could result in a lawsuit, including bogus claims. Your commercial general liability insurance can help cover those claims. If you don’t have many assets (or even if you do), your company could be completely destroyed by one claim against your business.

Here are seven keys to ensure you remain an expert owner, and IT juggler.

Update your hardware

You may think that hardware updates are an unnecessary luxury. But being proactive is smart business. If you treat hardware as replaceable only in the case of an emergency, it will be impossible to budget. With careful planning you can improve your hardware incrementally, avoiding an ‘all at once’ situation. Check this Quora Post to see around O2O. Create a schedule. Invest in degrees, and only with the technology appropriate for your business.

Of course, the expenses may still not add up. In which case you’ll most definitely want to …

Keep an eye on your budget

IT costs can quickly balloon if you’re not sticking closely to your budget, and one of the fastest ways to ensure your costs are out of balance is to invest in costly infrastructure, which likely needs continual investments and training. One better option may be to rely on a Managed Services provider, like Single Path. We give you access to leading technology without the high initial costs, and by throwing us the IT ball, that makes the rest of your responsibilities a lot easier to keep in the air. We can also review invoices and contracts, negotiate rates with IT vendors and more.

Amp up your cyber security

Keeping your information safe, and the information of your customers and clients, is of vital importance. Nothing shakes the trust of your clientele faster than to suffer from a cyber attack. Big businesses are crippled by such breaches, but smaller businesses can be wiped out entirely.

And don’t think you’re immune. Many hackers find smaller businesses easier to attack, due to laxer security protocols. According to a report by Keeper Security and the Ponemon Institute, 50 percent of small businesses have been breached in the past 12 months.

Embrace big data

As detailed in one of our recent blog posts, more and more small to medium-sized businesses are discovering the importance of big data. But with an estimated 77% of businesses lacking a big data strategy, for most owners it is not top-of-mind.

But maybe it should be. Big data refers to the large volume of data hitting your business every day, from web hits to sales information to data storage. You can bet big businesses are taking hard looks at big data—to plan, to market, and to capture more share. Organizing, analyzing and learning youkey performance indicators (KPIs) from such data can make you more intelligent, more agile and better poised to compete. A partner like Single Path can help you navigate big data, and ensure it’s a tool you understand and use to maximum benefit.

Go to the cloud

If you haven’t already, you should strongly consider moving your information to cloud-based services. Not only do cloud-based services save hard drive space, and give you peace of mind from automatic backups, they also make information sharing easy and instantaneous. Pairing them with mobile devices or home-based computers means your team is armed with the data they need, wherever they are.

Manage Your data

Managing data appropriately is a challenge for many SMBs. As we detailed in a previous blog post, data is king, but only if you can find it. Unorganized and poorly named data make accessing it challenging, too much data merely adds clutter, and the lack of a steady back-up system leaves you prone to significant problems. Fortunately, you don’t have to manage it yourself. A partner like Single Path can help with all those challenges, while ensuring regulatory compliance, cost savings, and security.

Find the right partner

No one can juggle every ball out there. According to Guinness World Records, the most balls juggled is eleven, but the record holder couldn’t keep it going very long. You need to keep your balls juggling every day! When you partner with Single Path you get personalized attention and expertise. You get a partner keeping a close eye on your growing network infrastructure, while taking the complexity of managing your servers and desktops off the table. You’ll still have lots of balls to juggle, but we’ll make sure this big one doesn’t get dropped.

Ask us how to get started!

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