Have I Been Hacked? 6 Ways to Tell If You’ve Been Hacked.

Many of us are constantly worrying: why did I click that link? Why did I go to that site? Why did I respond to that email? While there are many things we can do to keep ourselves and our organizations from being hacked, everyone makes a mistake every now and again. But being aware of the telltale signs you’ve been hacked can change the up-all-night question from, “Have I Been Hacked?” to “What Should I Do Now?” And asking that question can make all the difference.

  1. My Gadget is Too Slow!

Your computer is working fine, zipping along, and then … you wait. And wait. Your software gets sluggish, or constantly freezes or crashes. The commands you type take a few extra moments to respond, and your apps take forever to open. If you start noticing some of these symptoms, your gadget may be infected with viruses, trojans or worms. “Have I been hacked?” Quite possibly. Malicious software usually runs in the background, eating up your gadget’s resources while it’s active, often slowing down your system to a crawl.

  1. Why Am I Getting So Many Pop-up Ads?

Did you know malware can add bookmarks to your web browser, website shortcuts to your home screen, and modify the pop-up ads that you get while browsing? And when you click on that pop-up you could download another virus or be taken to a corrupt website selling bogus products or services to get your credit card information. “Have I been hacked?” If you start noticing browser pop-up ads from websites that don’t normally generate them, then the answer is probably, “yes.”

  1. I Got a Ransom Message!

Ransomware is malware that makes your data inaccessible unless you pay a ransom, often in online currency. “Have I been hacked?” If you get a ransomware demand, it could be fake, but there’s also a significant chance your data is gone unless you pay up. If you have a good, recent backup, you can simply recover the data without paying the ransom. If you haven’t backed up your data, you are at the mercy of the hackers holding your ransom. They might send you an encryption code to unlock your data if you pay the ransom. Then again, maybe they won’t.

  1. My Online Password Doesn’t Work!

You’ve typed your password five times. It’s the same password you always use. You’re getting annoyed it’s not working, and so you ask yourself, “Have I been hacked?” Someone might have logged in to your account and changed the password. But how? Per a current article by CSO online, this is most likely to happen after you’ve responded to a phishing email that looked legit, but wasn’t. You get an email you think is from a coworker or a vendor, and you share personal information, and next thing you know a site, with your credit card information conveniently stored, is in someone else’s hands. This is also why using the same passwords on multiple sites is a bad idea. Contacting one website to report fraudulent use is a challenge;  trying to remember all the dozens of sites with your password may be impossible.

  1. I Got An Antivirus Message!

This scam was a bit more prominent a few years ago, but it still comes up every now and again. Typically, you will get an antivirus warning after your computer has been infected. Get protection now! Your system may be compromised! Danger, Will Robinson! “Have I been hacked?” You bet. Clicking on the link takes you to a professional-looking website where they ask for your credit card number and billing information. The hacker now has control of your system and your credit card. It’s win-win for them (and lose-lose for you).

  1. “Where Did This Program Come From?”

Sometimes malicious programs are disguised as legitimate software. But if you don’t recognize the program it may be malicious. Unwanted software is sometimes installed at the same time you install another program; free programs you download from the web are often to blame. “Have I been hacked?” It’s a strong possibility. Always read your license agreements–some free programs actually admit they will be installing spyware or malware onto your computer to avoid legal action against them. They assume you’ll never read the agreement. Most people don’t.

“Have I Been Hacked?” If the Answer is Yes, Here’s What You Need to Do Now

If you have been hacked, you’re not alone. Research company Vanson Bourn found that 44% of organizations they surveyed had suffered multiple hacks in the last year, with an average loss of more than $1 million per company. Have I been hacked?” If so, you need to act quickly and:

  • Change all your passwords. Do this from another machine, as hackers can capture your keystrokes (commonly called keystroke logging). Don’t repeat any password on more than one page.
  • Use a password manager. Coming up with memorable and hard-to-uncover password for every site is nearly impossible. A password manager will create secure passwords and store them for you.
  • Enable two-factor authentication. If you’re not already doing this, use two-factor authentication for all your passwords. A hacker will need both your password and access to a physical device, like your phone, to access a site.
  • Report fraud. Always report fraud right away. Contact your bank and put a freeze on all your vulnerable credit cards immediately.
  • Update your antivirus software. While not 100% effective, these do work. Use a well-known provider. Some antivirus software is created by hackers, and the software will infect your machine, not protect it.
  • Check for new accounts. Open your Inbox, Spam, Trash, and Sent email folders to see if your email was used to set up new accounts—such as emails with subject lines that say, “Your account was successfully created.”
  • Reinstall your operating system and back up files. Reinstall your operating system, wipe your hard drive clean, and retrieve your backup files.

Or, call Single Path

Ideally, before you say,Have I been hacked?” you’ll take action to avoid that problem, such as calling Single Path. We can help restore your system after a hack, or even better, help prevent one from happening. Our Security Offerings give you a line of defense that leave hackers frustrated and seeking easier prey. And our Managed Cloud Services give you access to leading technology with the most recent security patches, without the need for ongoing investments. So, instead of asking “Have I been hacked?” you’ll be saying, “I’m glad I called Single Path.”

Ask us how to get started! 

7 Pain Points That Cloud Migration Can Solve

The use of the cloud for data storage, sharing and communication continues to grow for both businesses and schools. In fact, virtually all North American organizations (97 percent) use the cloud one way or another, and it’s predicted that 80% of small businesses will solely rely on cloud computing by 2020. For many organizations, this is a positive development due to the many advantages that cloud migration provides. If you’re late on switching to the cloud, or only doing so for a small portion of your business, consider these seven pain points addressed by migrating your data to the cloud.

  1. Hidden expenses

Nearly two-thirds of small businesses and organizations are expected to buy new IT equipment this year, but the costs go beyond the hardware. For example, some organizations have rooms solely dedicated to servers, which not only takes up needed floorspace, but can demand costly cooling and electric bills. The organization may also face potentially high maintenance and repair bills, and will need to keep a larger IT team on staff to maintain the equipment. In fact, it’s estimated that 80% of an organization’s IT costs aren’t spent purchasing computers, but on aftermarket tech and labor costs. With cloud migration, however, many of these costs go away.

  1. Data security

One of the biggest concerns of every organization is data security, especially with data breaches and other cybercrimes continuing to grow, both at schools and businesses. These breaches can be devastating to an organizations’ bottom line, and its reputation.

Cloud providers have stringent cloud security requirements they must adhere to, and offer many advanced features that can ensure data is securely stored and handled. For example, some cloud security features can wipe a device’s data, and its access to data, in case the device goes missing. (We wrote about data security and other cloud advantages in our previous blog post: 12 Reasons to Move Your Business to the Cloud.)

  1. Lack of accessibility and mobility

The days of working on-site, and only on-site, are long gone. In fact, globally, 70% of employees work remotely at least once a week. After migrating your data to the cloud, resources can be easily stored, retrieved and recovered with just a few clicks from anywhere. Not only is data available even if your team members are at home or travelling, many applications can be run on Internet browsers. This means employees, teachers or even students don’t need access to expensive computers to run many routine, mission-critical apps.

  1. Work-life balance

Since the cloud is always on, employees can collaborate from anywhere, at any time. Cloud migration provides workplace flexibility in both hours and location; employees can work from a doctor’s waiting room, for example, rather than being forced to take an entire half day off. More and more employees expect a great deal of flexibility in their work lives; the ability to offer that flexibility can mean the difference between hiring and keeping a key employee.

  1. Scalability

Different companies have different IT needs, and those needs change as companies expand or shrink. With cloud migration, businesses can add or remove resources easily without the cost and risk of investing in physical infrastructure. This level of agility can give businesses a real advantage over their competitors. Global Dot, a leading web and cloud performance reseller, says: “Scalability is probably the greatest advantage of the cloud.”

  1. The carbon footprint

A 2014 study by New York City revealed that, on average, each student, teacher and staff member in their school districts uses 28 pounds of paper a year. The costs can be surprisingly high­–a school with 100 teachers can spend $25,000 on paper a year alone according to Edutopia. That doesn’t include toner costs and energy use: maintaining equipment, including cooling that equipment, can be even more costly. With cloud storage, that money can go right back into the budget.

But the green benefits may be even greater. According the Global e-Sustainability Initiative (GeSI), cloud computing can reduce global greenhouse gas emissions by 16.5%. While moving to the cloud is good for the environment, it may also prove to be good for business­–more than 66% of responders to a recent Nielsen study would be willing to pay more for products made by environmentally-responsible companies

  1. Disaster recovery

Data loss is a major concern for any organization. What happens to your data in the case of equipment failure, theft or even human error? Storing your data in the cloud guarantees that data is always available, and available anywhere. Cloud-based services also provide quick data recovery after emergencies such as natural disasters and power outages. Yet, despite the potential dangers and risks involved in the case of a disaster, 75% of small businesses have no disaster recovery plan in place according to IT service provider phoenixNAP.

Let’s Get Cloud Migration Started

Incorporating and committing to the cloud can save money, increase productivity and guard against disaster. But navigating your options, training staff on proper protocols, transferring data and more can take a lot of time and effort. That’s where Single Path comes in. Our Managed Cloud Services give you access to our seasoned expertise without high initial costs or ongoing investments in upgrades. We can provide lower costs, access to the latest technology, reduced risk, adaptability to changing business conditions and superior support. We work with many organizations, including businesses and schools, and are always eager to discuss your unique situation. Cloud migration can improve security, performance and communication. Ask us how to get started! 

The Importance of Email and IM Encryption for Cyber Security

IM encryptionThe average office worker receives about 90 emails a day, and sends 40 emails. Also, 97% of all Americans text at least once a day and 80% text for business purposes. Yet, while more and more team members are cautious about file sharing and data protection, many are still unaware how easily an email can be intercepted by a hacker, or how easily SMS texts can be monitored by outside parties. The solution is data encryption.

What is Encryption and how does it work?

Encryption is the process of encoding information to prevent anyone other than its intended recipient from reading it. Data encryption uses an algorithm (known as a cipher or ciphertext) to convert information into random characters or symbols. These are unreadable to anyone who does not have access to a special encryption key used to decrypt the information (we described this in more detail in the first of an earlier two-part blog post about data encryption).

Email Encryption

A single, intercepted email can provide a password, a confidential file or other private information to a hacker. But a hacker can also hijack your entire email account to read emails, send emails, gather confidential information and more. As reported in a recent PC World article, “If you leave the connection from your email provider to your computer or other device unencrypted while you check or send email messages, other users on your network can easily capture your email login credentials.” To keep your emails and email accounts safe, these three things should be encrypted:

  • The connection from your email provider. Encrypting the connection prevents unauthorized users from intercepting and capturing login credentials, and any email messages travelling server-to-server.
  • Your actual email message. Encrypting email messages means any emails intercepted will be unreadable.
  • Your stored, cached or archived email messages. Encrypting your stored messages will prevent a hacker from reading the saved files on your hard drive or network.

Instant Messaging Encryption

For many people on your team, the productivity advantages of Instant Messaging are enormous. The speed of delivery and response can far surpass other electronic communication options. But since standard SMS texting is unencrypted, conversations can be monitored by hackers or even law enforcement personnel.

Fortunately, many IM providers already implement a level of encryption. For example, the Messages app on an iPhone or macOS device incorporates end-to-end encryption. The WhatsApp messaging feature on many Android and Windows devices also uses end-to-end encryption

Other providers may not be as secure. Recently, popular collaboration hub Slack received some unwanted attention for just this reason. Slack markets itself as a place “where you and your team can work together to get things done … From project kickoffs to budget discussions, and to everything in between.” Slack has more than 10 million users every day. But according to a report by CNBC, executives are concerned about the commonplace sharing of sensitive data on Slack. “I love my people, but they never shut up on Slack,” said the CEO of a security company. “It’s very good for productivity, but the problem is we’re working on security, so we have to be careful about what we say.” About a quarter of corporate breaches are related to insiders, (per a report from Verizon) and they can easily use information gathered from collaboration tools like Slack and Dropbox.

Encryption Made Easy

Encryption applications for emails and SMS messaging are easy to find, but not all are equally effective or easy to use. In addition to security, a successful encryption program should be:

  • Encryption should take as few steps as possible, and be easily accomplished by the most non-technical user. For the most part, this means the email encryption application should be automatic.
  • Encryption should enable the safe delivery of messages to anyone, regardless of their email server or own security protocols (or lack of them). It should look and act just like regular email.
  • Content Agnostic. Your email encryption should also encrypt documents, sound files, spreadsheet, video or any other attachment.
  • Only you and your recipient(s) should be able to read the message, not even your encryption provider.

The Importance of Staff Training

With so many people in your organization dependent on email and IM, it is critically important that they are aware of the risks involved, and are open to incorporating best practices into their daily routines. Security Awareness Training should be a mandatory part of every team member’s basic training. Security Awareness Training conditions staff not to click or open anything that looks suspicious, and focuses on changing human behavior to make security part of workplace culture.

How To Implement Encryption For Your Cyber Security Program

If your organization is not currently encrypting instant messages, and insisting on the use of encrypted email applications, you are putting your organization at pointless risk. Single Path works with many different businesses and schools on their cyber security. We can train your staff, help you analyze, procure and implement the best security software and protocols, and work with you to put the processes in place to help you navigate safely through the dangerous online world. Our security offerings are as vast as they are effective. Safer and effective messaging through encryption is a great place to begin.

Ask us how to get started!

The Top 9 Cyber Security Myths and the Top 9 Cyber Security Truths

You might think your business is too small for a cyberattack, your security is too strong or your data is too insignificant. Unfortunately, we have some bad news: no organization is safe from the continually growing threat of a cyberattack regardless of size, industry or best efforts. Here are the top nine cyber security myths, and the harsh realities behind them.

  1. Cyber Security Myth: Only big organizations are at risk of a cyberattack.
    Reality: Half of all data breach victims are SMBs.

According to the 2018 Verizon Data Breach Investigations Report, 58% of data breach victims are small businesses. That’s because SMBs are often seen as more vulnerable than bigger businesses and as having fewer security protocols in place. A recent study by the Poneman Institute, The 2018 State of Cyber Security in Small and Medium Size Businesses, revealed that 70% of small businesses have experienced a cyberattack in the last 12 months. According to the report, only 28% of small businesses rate their ability to mitigate threats, vulnerabilities and attacks as “highly effective.”

  1. Cyber Security Myth: Hackers aren’t interested in my industry.
    Reality: Any organization with sensitive information is vulnerable.

Malware and viruses don’t discriminate; any machine or network can pick up a Trojan Horse or face a ransomware scheme. While financial services and healthcare are among those industries hit by the most cyberattacks, wide nets are cast and can land anywhere. Across the world, ransomware attacks are up 350% and IoT attacks are up 600%. If your business has a network or a computer, it’s at risk.

  1. Cyber Security Myth: I’m only at risk from outside cyberthreats.
    Realty: Insider threats are frequent and often harder to detect.

From rogue employees to careless ones, from third-party contractors to business partners, research suggests insider threats account for up to 75% of all security breaches. According to a recent article from Security Magazine, 32% of companies can’t even determine the root source of a data breach after 12 months–so that 75% could be even higher.

  1. Cyber Security Myth: Cyber security is the IT department’s responsibility.
    Reality: Cyber security is the responsibility of every member of your team.

According to some reports, more than 90% of malware is installed over email. If your employees aren’t trained on cyber security best practices, such as how to identify phishing emails and the risk of clicking on unsafe links, they could be leaving your organization in peril. Some email hacking ploys are quite sophisticated, and employees are not always on guard. Regular cyber security awareness training is critical.

  1. Cyber Security Myth: You’ll know immediately if your network is infected.
    Reality: Modern malware is stealthy and hard to detect.

It takes an average of 191 days for a business to detect a data breach, and then another 66 days to fully contain it. The longer a breach occurs, the more files may be compromised, the more data can be stolen (and perhaps sold on the black market) and the more likely your organization is to suffer irreparable harm.

  1. Cyber Security Myth: My anti-virus and anti-malware software keeps me safe.
    Reality: Software can’t protect against everything.

In 2016, the cybersecurity company McAfee says it found four new strains of malware every second. Who knows how many they never detect? There is no way updates can keep up with the evolution of cyberthreats. Making matters worse, many businesses don’t immediately install security patches, either due to ignorance of difficulty. As reported by online security site CSO, “People aren’t too dumb or lazy to install patches. They want to do the right thing. But patching can be difficult for a multitude of reasons, and those roadblocks explain why patching is performed so poorly in most organizations.”

  1. Cyber Security Myth: My passwords are strong enough.
    Reality: You need two-factor authentication.

When multiple employees have access to the same system, that system is only as strong as the weakest password. But even a strong password isn’t without risk: an employee can be duped into sharing a password via a phishing scheme, or re-use a password that is compromised somewhere else. Two-factor authentication can reduce much of this risk.

  1. Cyber Security Myth: Our organization has never faced a cyberthreat, so we’re safe.
    Reality: That’s what everyone says right before they go out of business.

Are you familiar with the Identity Theft Resource Center (ITRC) breach list? Every month this list is updated with newly reported business data breaches, most of which never make the front page. You won’t have to look long to find an organization like yours, whether it’s a business your size, in your industry, in your state, or all of those. This list also details how the breach occurred and what was affected. It can be eye opening for many small businesses, especially with 60% of small businesses folding within six months of a cyberattack.

  1. Cyber Security Myth: Complete cyber security is achievable.
    Reality: No, never. Which is why you need a partner like Single Path.

In 2017, a cyberattack cost small-to-medium sized businesses an average of $2,235,000 per attack. Keeping your business safe from cyberthreats is a critical job; it can also be a full-time one. That’s why you need a partner like Single Path. We have helped thousands of organizations like yours protect themselves. From employee training to managed cloud services, from hardware procurement to our full slate of security solutions, we can implement the protocols you need to have a safer, more cybersecure organization. Because the biggest cyber security myth of them all is that your organization is safe.

Ask us how to get started now.

How to Perform a Cyber Security Risk Assessment in Five Steps

How safe is your organization from cyberthreats? The best way to answer that question is by performing a thorough cyber security risk assessment. A cyber security risk assessment—the process of identifying, analyzing and evaluating risk­s—is the only way to know which cybersecurity controls you need, and how to prioritize them. Without such an assessment you could waste time, money and resources on events which might have minimal impact, and be ill-prepared for events that might have significant ones.

These Are the Steps You Need to Perform Your Own Cyber Security Risk Assessment:

  1. Review Your Resources

Before you can assess risk, you should review all the resources you need to protect.  Don’t just audit the resources you think might be at risk. Assess everything that connects to your network. Hackers will.

For example, did you know smart watches can be hacked to steal ATM PIN numbers and passwords, merely based on your hand movements? Or that someone can take control of a presenter’s screen and screen controls by hacking into video conferencing technology? In your cyber security review include IoT devices, unused desktops, and everything you use on a daily basis including telephones (landline and smart phones), applications and routers. A cybersecurity risk assessment will identify not only hardware but customer data and software.

  1. Identify Threats

Threat identification should include anything that can damage your infrastructure, cost you money from lost revenue, threaten intellectual secrets or infringe customer (or employee, or student or family) privacy. While a professional will be able to identify those threats more thoroughly than you can yourself, you can still perform a cursory review of them. For example, malware and viruses are obvious network risks.

The hardest part, and why a professional cyber security risk assessment is important, is identifying those lesser known risks, such as from your printer or voice mail. A professional will check to see if firmware updates have been made, as well as the status of your firewall and antivirus software.

Don’t forget to consider threat assessment from an internal standpoint as well. As

Jorge Rey, chief information security officer for accounting firm Kaufman Rossin recently said, “I think small businesses [are] worried about threats that [aren’t] even affecting them. They’re all freaking out about hackers, but they’re not even looking at their own employees and their access to systems and … data.”

  1. Rate Risks

Not every risk listed in your cyber security risk assessment is a high priority, and determining the risks, and impact of those risks, will help you determine where to focus your security attention and dollars. You should rate each risk on a scale of low to high. This will help you prioritize your initial and longer term efforts. For example, you could rate your risks according to this scale:

  • High – Substantial, possible crippling and unrecoverable impact
  • Medium – Damaging, but recoverable or inconvenient
  • Low – Impact is minimal and easily worked around

An example of a high-risk resource would be your perimeter routers. A router with outdated firmware could let hackers run rampant. Conversely, a low risk resource might be data or documents that do not have sensitive information, or that is publicly available.

  1. Analyze Protection

You likely have basic protocols in place, but how much protection do they really provide, and where are you the weakest? Hiring a professional (like Single Path) may be critical in completely understanding how well you are protected from each possible threat. DDoS security, adequate cyber security monitoring services, and employee training are basic proactive protection measures you should be taking (and which we have written about many times before on this site).

  1. Calculate Risk

Calculating risk will also help you determine what areas to prioritize, and what threats need immediate financial support in order to implement. Two questions to ask are: What is the chance of each incident occurring, and what amount of risk, if any, am I willing to accept? Your type of organization, such as whether you are a business or school, or a public or private entity, will no doubt greatly influence that decision.

When determining the likelihood of each event, you will need to list every breach point and possible point of origin for an attack, both external and internal. Depending on network complexity, this could involve dozens of breach/source pairings.

Single Path Can Help

Creating a cyber security risk assessment is not an undertaking that can be finished in an afternoon. It takes careful analysis, and quite a bit of experience. After you finish your initial steps, and have a basic grasp of your potential risks and vulnerabilities, you will want an outside expert to fill the gaps and take an unbiased, knowing look. At Single Path, we’re well-versed at doing exactly this. Single Path can help identify trouble spots, give advice on how to prevent problems, and also provide guidance if problems do happen. Our impressive menu of security solutions will go a long way to protect your valuable assets, and your organization from risk. A cyber security risk assessment is a critical step in protecting your organization. Ask us how to get started.

Why DDoS Security is Critical for your School (and what is DDoS, anyway)?

If you regularly follow our blogs, you’ve read about the dangers of Phishing and Ransomware, but there’s a third method of cybercrime that can be just as damaging: a DDoS attack, or “Distributed Denial of Service.” A DDoS attack occurs when a hacker takes control of thousands of computers and aims traffic at a single server, overwhelming its network to knock it offline or slow it to a crawl. Without appropriate DDoS security protocols, an attack can cause mass and immediate disruption.

EdTech Magazine reports that DDoS attacks “are on the rise. For schools, the attacks can shut down websites, phone systems and prevent users from accessing the internet and applications.” Here are some recent examples of school-related DDoS security issues in recent years,:

  • The Miami-Dade County Public school system was unable to provide online testing for three days after a series of DDoS attacks crippled their new, high-touted computer-based standardized testing system.
  • Minnesota Department of Education twice had to suspend its state testing when a DDoS attack kept students from logging into its online assessment system.
  • The St. Charles, Illinois school district lost online access for employees and all of their 13,000 students. According to a report from eSchool News, “the hackers cut off the entire district’s internet access for four hours at a time and then repeated the process 10 more times over the following six weeks.” Eventually, two students were charged in the attack.
  • Rutgers, Arizona State and University of Georgia have all been victims of recent DDoS attacks. After an attack, Rutgers spent $3 million dollars and raised tuition 2.3% just to upgrade their DDoS security, and then became a DDoS victim again less than a year later.

The Simplicity of a DDoS Attack

Many schools, even those that are on the alert to cyberthreats, may not be paying much attention to their DDoS security. But it doesn’t take a cyber-genius to launch a DDoS attack. You can find relatively simple how-to videos on popular sites such as YouTube. The ease of launching such an attack, combined with inadequate DDoS security, makes this scheme popular with a wide variety of groups as a form of protest, as an act of “revenge,” as a distraction from another cyberattack, or even just for “fun.”

The lack of DDoS security can also harm schools through their vendors or partners. In September of last year, millions of families across 45 states were impacted by a DDoS attack on the app Infinite Campus, which provides a “Parent Portal” allowing parents and students the ability to check grades and other information.

How To Implement Your DDoS Security

Schools have become a target for cybercriminals, accounting for 13 percent of all data breeches in the first half of 2017, which involve nearly two billion student and parent records. But schools can incorporate numerous strategies to increase security, including their DDoS security, such as by switching to cloud networking, monitoring cyber-traffic for abnormal patterns, and adding backup internet service providers to keep networks up and running. School districts can also upgrade their firewall protection and their network architecture. Sounds like a lot of work? It can be.

That’s why Single Path partners with schools to help protect their IT technology from hackers, and to make upgrades and changes as easy and as turnkey as possible. We consult and implement, provide continual monitoring, and can also educate your staff on data security best practices. We also provide a wide variety of Managed/Cloud Services. DDoS security can be challenging, which is why you need a team like Single Path to help protect your organization from harm.

Ask us how to get started!

 

 

 

What You Don’t Know Can Hurt You: The Perils of Inadequate Cyber Security Asset Management.

cyber security asset managementWe’re often surprised at how frequently companies fail to adequately track their IT resources. But while tracking the life cycle of your IT devices is important to assure you maximize their value, it is also a critical safety issue. BYOD devices, mobile devices and third party cloud service providers only enhance the need for effective cyber security asset management.

A Wake Up Call

A recent, much read and passed around blog post from cybersecurity expert Daniel Miessler detailed many of the issues regarding lax cyber security asset management. Miessler wrote: “Asset management is arguably the most important component of a security program, but I know of virtually zero companies that have a single person dedicated to it.” He goes on to point out that, “Companies pay hundreds of thousands a year to keep snacks in the break rooms. They pay to send people to training and conferences that usually have very few tangible benefits … But pay 100K a year to have a list of what we’re actually defending? Nope.”

The Life Cycle of IT Assets

An IT asset life cycle refers to the stages that an information technology asset goes through during its time of ownership. Determining the current life cycle stage for each IT asset is a necessity for effective cyber security asset management and may look like this:

  1. Procurement. It should be a matter of course that, whenever an asset is purchased, it is recorded in your organization’s asset management system, and your IT devices and software should be no exception. Information should include model numbers, serial numbers, name of manufacturer and the department the equipment was purchased for.
  2. Distribution of assets. Recording to whom the assets are distributed, or redistributed, is the next necessary step to take for cyber security asset management. Many organizations lose track of who has what devices, and this can only get more muddled as employees leave, shift departments and so on. You’ll also want to tightly control what devices run which software assets; employees who have access to programs they won’t use or don’t need may only needlessly impair security.
  3. Maintenance and Upgrade. Software and hardware updates often have security patches (see our earlier post about the importance of patching). Each update or patch should be recorded, and verified. An organization should also record the last time a device was scanned or antivirus software run, or antivirus schedules.

Be thorough. In 2014, JP Morgan Chase overlooked one of their network servers when providing a security update. Hackers were able use this exposed server to steal data from roughly 83 million customers.

Maintaining devices also means making sure employees aren’t uploading or using unauthorized or unmanaged software. This software may be benign, or it could be an entry point for a hacker to invade

  1. A list of log-in users for each device. Even if a device is assigned to one specific employee, a device may be shared or passed around. Keeping a list of every user for each device can help protect them, especially when a staff member leaves, as a reminder their log in should be deleted.
  2. Disposal/Retirement. When a piece of equipment has run its course, don’t forget to verify that all the information on it has been wiped clean, so that company data is not vulnerable to hackers. You also may want to cancel or transfer licenses.

Keep in mind that cyber security asset management cannot be a one-time only chore; it’s success hinges on its continuity. You have to know when each asset changes hands, becomes outdated, needs updating and so on.

As cybersecurity company Compuquip says, “IT asset management is a lot of work—which may explain why so many companies fall behind on this critical task. But, the importance of asset management for your company’s IT components cannot be overstated.”

Let’s Get Started With Your Cyber Security Asset Management

Our recent blog post on cyber security monitoring stressed the importance of being proactive in keeping your organization safe form cyber threats. Cyber security asset management is a critical component of proactive security, and can be the difference between rebounding quickly after a cyberattack and not recovering at all. Understanding the importance of an active cyber security asset management system is a first and proactive step, but you also need to put that understanding into action. Single Path can help. We offer a wide selection of security offerings including infrastructure patch management, 24/7/365 network monitoring services, proactive desktop and server security and more.

Let us help get your asset management program started. Contact us for more information.

The Benefits of Proactive Cyber Security Monitoring

cyber security monitoring A business team can take a wait-and-see reactive approach to cyber security, delaying action until it is a victim. Or, it can play a proactive role in anticipating the risks, finding the weaknesses, and putting the processes in place that may prevent or soften a cyber crime from even happening. Cyber security monitoring is one such proactive move that can pay back an initial investment many times over.

Cyber security monitoring involves the collecting and analyzing of information to detect suspicious or unauthorized behavior or changes on a network, triggering alerts, and often taking automatic, precautionary actions. Think of it as a high quality security alarm. You can leave your doors unlocked and check every now and then to see if anything has been stolen and, if so, notify the insurance company. That’s reactive. Or, you can set an alarm and not only will you know when a break-in occurs, but the system can notify the police, lock doors, and stop the break-in its tracks.

Now, or never?

Even the most secure system can be broken into, and even the most experienced IT professional can leak a password. But with proactive cyber security monitoring you can find and respond swiftly to these mistakes, and threats. In contrast, a reactive cyber security policy leaves you vulnerable, and recovery can be slow. According to the Ponemon Institute, it takes an average of 191 days for a business to detect a hack. The consequences of being hacked for days, weeks or months before noticing it may be substantial, with data continuously compromised or leaked, used and shared across a broad network of cyber criminals. The immediate and long-term ramifications of such a delay is likely to far eclipse any cyber security monitoring investment. Just a few months ago for example, Marriott International announced their network had been hacked since 2014, and wasn’t discovered until September, 2018. Information from 500 million customers was compromised.

As one security industry company writes, “You need to assume that your business will be breached at some point and have appropriate monitoring controls and procedures in place to mitigate the risks.”

Cyber Security Monitoring Basics

Cyber security monitoring utilizes a variety of mechanisms to continuously keep tabs on network traffic, and then send out alerts or take action at the right moment. As international cyberthreat intelligence provider Blueliv reports, there are typically four stages to the lifecycle of a breach:

  1. Attempting to get the information, like passwords and network credentials (via phishing or other schemes)
  2. Collecting the information (from people falling for the schemes)
  3. Validating the information (to make sure the information works, often though an automated bot)
  4. Monetizing the information (selling it to a third party, using it to steal data, and so on).

With the right threat intelligence, however, an IT security team can step in and stop the lifecycle midstream. With cyber security monitoring, action can be taken while attackers are still attempting to validate the information, or before they’ve finished fully collecting it.

Proactive Help

From hackers to disgruntled employees, to outdated devices to third-party service providers, companies are routinely exposed to security threats, often from unexpected sources. Quick response time is essential, and automated, continuous cyber security monitoring is the key to fast threat detection and response.

At Single Path our proactive monitoring services have saved our clients countless times, not only from outside threats, but from a whole host of unexpected issues. For example, our proactive cyber security monitoring for the Chicago White Sox revealed signs of imminent failure within their Contact Center Server. We were able to apply a patch to the server before it failed, preventing any disruption to customer service. At Single Path, our 24/7 proactive cyber security monitoring and problem-solving are part of what make us an outstanding partner in the continual battle against cyber security breaches or issues, and is just one of our many IT as a Service offerings.

Contact us to find out more.

6 Ways to Improve Employee Cyber Security Awareness, for Businesses and Schools

According to Accenture’s Cost of Cyber Crime Study, the average cost of cyber crime in the United States reached $21.22 million per organization last year (compared to $17.26 million the year before). But you can’t depend solely on your IT department for your cyber security. After all, a chain is only as strong as its weakest link. Improving cyber safety means increasing employee cyber security awareness throughout your entire business or school.

Here are the 6 top ways you can get your employees on board to increase engagement and improve employee cyber security awareness.

  1. Education

Do your employees or staff know:

  • Working remotely using an unsecure Wi-Fi connection leaves computers vulnerable to attacks?
  • Using personal, unsecured devices for work can open the door to compromising an organization’s network?
  • What employees say and do on social media can be tracked by cybercriminals and used against them in the workplace?

Chances are, some if not all of those points may surprise some people on your team. Most experts agree that the #1 key to cyber security compliance at a business or school is educating staff on the risks. For example, in addition to the above bullet points, does everyone on your team know how to spot a Phishing email (see our earlier blog post, How to Spot a Phishing Email), or the risks of using a thumb drive (see our post, USB Security Risks: When Flash Drives Become Dangerous)? An educated team, with increased employee cyber security awareness, makes for a more secure organization.

  1. Assign Mandatory Training

Recently we came across an article in Forbes Magazine that recommended, “Employees and management from all industries should be assigned mandatory cyber security compliance training every year.” This requirement can be administered with computer-based training modules and tied into annual reviews. When implementing training you’ll want to ensure executive and management support, a way to measure success, and also consider incentivizing participation (for more information, check out our earlier blog post, We’re Only Human: The Importance of Security Awareness Training.)

You may want to work with an outside partner to implement training, such as Single Path. We’re well versed in educating and training staff in the most up-to-date cyber security best practices.

  1. Establish and Promote Simple Procedures

More often than not, employees are happy to follow procedures as long as they are aware of them, and they are easy understand. Create organization-wide procedures for your team to follow. Make sure they are functional, actionable and simple.

Once you have those procedures in place, figure out the best way to communicate them within the organization. Keep communication friendly, and avoid hard-to-understand cyberspeak. Says Ashwin Ramasamy, co-founder of marketing intelligence company PipeCandy, “We use comic book-like imagery and sci-fi and comic language in posters across the office that reinforces the message without being suffocating.” Choose a method of communication that will resonate with your team.

  1. Encourage Reporting of Incidents

The best-trained employees can still fall for a hacking ploy from time to time, such as opening a file or clicking a link without thinking. Even IT professionals fall for these tricks. But if a user feels foolish for falling for an attack, and are embarrassed, he or she is less likely to report it. Create a reporting system that rewards staff for reporting suspicious messages, and that allows them to share mistakes without penalty or stigma.

  1. Have Employees Manage Initiatives

Rather than protocols created only by management, make cyber security policy an employee-managed initiative. Create a committee with representatives from every department, and make it their responsibility to set procedure, communicate policy and enforce compliance. Department participation, where everyone feels included, helps ensure individual buy-in.

  1. Make Awareness a Part of New-Employee Orientation

Employees expect to learn rules and processes when they start a new job, and making cyber security a part of their new-employee orientation stresses its importance, and immediately lays the groundwork for your expectations. An employee handbook is also a great place to publish protocols and procedures.

Your Employee Cyber Security Awareness Partner

To implement an employee cyber security awareness program it helps to have a proven partner. Single Path has helped countless businesses, schools and other organizations create a robust, living program that connects employees and staff to best practices. We can help you create a functional and effective cyber-threat strategy for your school or business. Single Path Security offerings are extensive, collaborative and modern.

Ask us how to get started!

Five Top Cyber Security Threats for 2019

Cyber security concerns have been around for as long as there has been cyber-anything. The first computer virus was found infecting computers in the early 1970’s and the first malware author was convicted in 1988. Those early infections were primitive compared to today’s hacking threats, which continue to grow more complex and sophisticated. While it’s vital to be prepared against any contingency, no matter how remote, we consider these to be the top cyber security threats for 2019.

Cryptojacking Rising

Ransomware has grown by 350% according to a report by Dimension Data, and accounts for 7% of all malware. It has been reported that ransomware costs American businesses north of 75 billion dollars a year, with most attacks never publicly disclosed. The biggest increase in ransomware is expected to take the form of Cryptojacking, also known as “Cryptomining malware.” We discussed the problem of Cryptojacking in a recent blog post, in which we described how hackers can hijack computer processing power to mine cryptocurrency. We expect these cyber security threats for 2019 to continue to grow.

Software Subversion Expanding

As Security magazine reports, “While exploitation of software flaws is a longstanding tactic used in cyber attacks, efforts to actively subvert software development processes are also increasing.” In other words, the software you download may be infected, giving hackers a back channel into an entire network. Malware has even been detected in open source software libraries. Another variant is this: hackers may offer software that is spelled slightly different than a popular application (such as adding an “s” or leaving out a letter), with the only other difference being the inclusion of malware. So be careful what you download, even if it’s from a seemingly trusted source.

Cybercriminals Uniting

One of the top cyber security threats for 2019 is due to the expanding resources available to cybercriminals. Historically, many cybercriminals have worked alone, or in small groups. That’s starting to change. The proliferation of hacker forums and chat groups have launched a robust black market where cybercriminals buy and exchange malware, botnets and other criminal resources. The availability of these rogue offerings means that even inexperienced, or less able, hackers can launch sophisticated attacks. These “malware-as-a-service” opportunities will only continue to grow, which will result in an increased number of cyberattacks, especially in regards to identity and credit card theft. If you think the threats are numerous now–and they are–an aggressive and nearly overwhelming wave of attacks may be on the horizon.

Synergistic Threats Increasing

GandCrab has been in the news frequently. Discovered in January, GandCrab is a ransomware Trojan horse, encrypting files on a computer and then demanding payment to decrypt them. Just recently, the group behind GandCrab has targeted users visiting adult websites, asking for money to keep silent about their potentially embarrassing visits. This, however, is just a ruse to mask their real intent. When a user clicks on the email link, he or she inadvertently installs the GandCrab ransomware onto his or her computer.

GandCrab has grown to be so large, they are actually soliciting cybercriminals to partner with them. As McAfee reported, “At the end of September, the GandCrab crew started a ‘crypt competition’ on a popular underground forum to find a new crypter service they could partner with.” This will let the GandCrab organization expand its criminal activities in new, unforeseen, ways.

In 2019, many experts, including Security magazine, predicts attackers will continue to combine tactics to create multi-faced, or synergistic, threats. To combat them, organizations will also need to synergize their defenses.

Social Media Misinformation Mounting

The proliferation of Russian-originated Facebook pages influencing the 2016 U.S. presidential elections has been well documented by news sources across the world. So it shouldn’t be a surprise that cybercriminals are eyeing social media as offering rich opportunities for criminal enterprise, with posts and pages displaying an impressive degree of professional-looking design for dishonest purposes. Botnet operators are able to test messaging just like a marketer, including the use of hashtags, to determine the success rates of their misinformation.

Social media platforms are aware of the potential abuse, and are focusing their resources on stopping it, but with so many users, and so much data available on sites, criminals will further focus their resources on these big-scale platforms.

Protect your business from the Cyber Security Threats for 2019

These five cyber security threats for 2019 are just the tip of the iceberg. There are many more threats out there, many of which we may not even be able to imagine yet. The only thing an organization can do is to be prepared with smart, sophisticated technological resources and by adhering to best Internet safety practices. Consider Single Path your partner in anti-crime. Single Path Security Offerings run the gamut from employee training to insider threat solutions. We’ll help you be prepared for the cyber security threats for 2019 and also those still to come.

Ask us how to get started!